Types of care
Home care: visiting support at home
How visiting home care is arranged, what visits include, and how to keep quality consistent.
5 min read
Visits are built around tasks and times
Home care is usually agreed as a number of visits per week with a length and purpose for each — personal care, medication, meals, companionship. Be specific: a 30-minute visit and a 60-minute visit are very different experiences.
Ask about the care plan and reviews
A regulated home care provider must produce a care plan and review it. Ask how often it is reviewed, who writes it, and how you are told about changes.
Continuity, punctuality, escalation
The three questions worth asking every home care provider: how many different carers will we see, what happens if a visit is running late, and who do we ring at 9pm on a Sunday?
Official sources
Guidance only — it isn't financial or legal advice, and rules and figures change. Always check the official source or speak to an adviser.